Privacy Policy

Effective Date: 1/1/2019 (Updated for SMS & Digital Messaging Compliance)

Outdoorsiness.com is committed to protecting the privacy of its customers. This Privacy Policy applies to all information collected through our website, online services, and interactions with our employees.

We may collect limited personal information for purposes including order processing, quoting, customer service, improving website functionality, and marketing communications. All data collected is stored and protected using commercially reasonable safeguards to prevent unauthorized access, disclosure, or misuse.

You are free to refuse to provide personal information, with the understanding that doing so may limit our ability to provide certain services. If you wish to review, update, or request deletion of your personal information, please contact us at sales@outdoorsiness.com.

Information We Collect

We may collect the following types of information:

Contact information (such as name, email address, phone number)
Shipping and billing information
Order and quote history
Website interaction data (via cookies and similar technologies)
Payment-related authorization tokens (see Banking Data section below)

We do not sell or publicly share your personal information.

Cookies, Tracking & Cart Abandonment

Outdoorsiness.com uses cookies, pixels, plugins, and similar technologies to enhance your browsing experience and improve site functionality.

These technologies help us:

Remember items you place in your shopping cart
Identify when a shopping cart has been abandoned
Analyze website traffic and usage
Support marketing and reminder communications

Example use:
Outdoorsiness’s website uses cookies to help keep track of items you put into your shopping cart, including when you have abandoned your cart. This information may be used to determine when to send cart reminder messages via email or SMS, if you have opted in to receive such communications.

You may disable cookies through your browser settings; however, some site features may not function properly as a result.

SMS & Text Messaging Communications

If you opt in to receive SMS or text messages from Outdoorsiness.com, we may collect and store your mobile phone number and related consent records.

How we use SMS data:

To send order updates, delivery notifications, and service messages
To send marketing or promotional messages, if you have explicitly opted in
To send cart reminders or follow-up messages related to your activity on our website

Important SMS disclosures:

Message frequency varies
Message and data rates may apply
You may opt out at any time by replying STOP
For help, reply HELP or contact sales@outdoorsiness.com

SMS Data Sharing

Text messaging originator opt-in data and consent will never be shared, sold, or disclosed to third parties, except as required to deliver the messages through our SMS service providers.

If this Privacy Policy references data sharing with non-affiliated third parties, such sharing explicitly excludes SMS opt-in data and consent records.

Location Information

We do not actively track precise real-time location data. Limited location information (such as city, state, or ZIP code) may be inferred from:

Shipping addresses
IP addresses
Billing information

This information is used solely for order fulfillment, tax calculation, fraud prevention, and internal analytics. We do not use location data for continuous tracking or location-based advertising without explicit consent.

Banking Data & Third-Party Payment Processing

For convenience and security, Outdoorsiness uses a trusted third-party service (Plaid) to facilitate bank transfer or ACH payments.

We do not request or store bank login credentials or passwords
Customers are redirected to Plaid’s secure environment to authenticate
Plaid provides only the minimal tokenized information required to process transactions
Outdoorsiness stores only masked or tokenized references, not full account numbers

Plaid’s handling of your data is governed by its own Privacy Policy, available at:
https://plaid.com/legal/

You may revoke bank access or request deletion of stored references at any time.

Data Security & Retention

We implement reasonable administrative, technical, and physical safeguards to protect your information. Data is retained only as long as necessary to fulfill legitimate business, legal, or regulatory purposes.

Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Updates will be posted on this page with a revised effective date.

Contact Us

For questions, data requests, or privacy concerns, contact: sales@outdorosiness.com